Service Support

“At Tecknotrove, we recognize that down time for an institution is highly critical”

Hence our technical experts strive for quality and prompt assistance to ensure continuous up time of the business.

Our technically trained and qualified staff is highly experienced to tackle issues, troubleshoot problems, and provide solutions. Owing to this 80% of the issues can be resolved over the phone.

The data base maintained records the detail of all the equipments provided by Tecknotrove, which includes records of every component, warranty details and service terms pertaining to the transaction. With the support of correct information and experience, we are able to intelligently diagnose the hardware and software breakdown or facilitate replacement.

Support

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Technical assistance is available to all customers by contacting Tecknotrove Customer Services

Emergency technical support contacts:

Phone: +91 22 61513006
Skype: Service.tecknotrove
Fax: +91 22 61513001

Website: www.tecknotrove.com
E-mail: service@tecknotrove.com

Shipping Address:
Tecknotrove Systems (I) Pvt Ltd
505 Windfall , Sahar Plaza,
Andheri Kurla Road
Andheri East
Mumbai -400059
India

Customer Service is available to all customers from 9:00 am to 6:00 pm, Monday through Saturday, Indian Standard Time. Tecknotrove can readily provide 24-7 support access on Emergency Contacts and guaranteed response time service options for mission critical applications.